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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Hendrix

February 14, 2024

5  out of  5 rating by Scott Hendrix
"Melissa and Derek are great to work with. Very knowledgeable about the various policies that they offer.They explained everything clearly and concisely. Highly recommend!"
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Randy H

January 31, 2024

3  out of  5 rating by Randy H
"Quoted my $350 a month and I have a perfect driving record and don't drive more than 10K a year. No explanation on quote, just that "the system autopopulates rates""
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Crescent Lauckner

November 7, 2023

5  out of  5 rating by Crescent Lauckner
"Derek and his team are fantastic to work with. Their customer service is top notch and I always feel like an important member of the State Farm family whenever I call in to their office."
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A Gyuli

May 22, 2023

5  out of  5 rating by A Gyuli
"100 stars if I could! Very professional reliable services. Always there when I need to reach out."
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Camille Iorio

May 18, 2023

5  out of  5 rating by Camille Iorio
"Thanks Melissa for helping me get a competitive quote for a new auto insurance policy! Saved me a lot of time and money."
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Esther Uyeda

May 18, 2023

5  out of  5 rating by Esther Uyeda
"Great service,,Melissa help me with my home insurance."
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Seattle CD

May 18, 2023

5  out of  5 rating by Seattle CD
"Melissa on Derek's team was super helpful and helped us save on our insurance. Thank you both for your expertise! We look forward to doing business with you for years to come."
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Julie Le

May 17, 2023

5  out of  5 rating by Julie Le
"Derek is amazing at what he does! He is super cool, friendly and professional! If you need anything find him!!!! I would give him 10 stars if Google allowed!!"
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Cayden Vinge

May 16, 2023

5  out of  5 rating by Cayden Vinge
"Got my renters insurance policy out of Derek’s office. Melissa helped me in getting my policy in place that same day and I was able to forward the documents to my landlord. The overall customer service was great and supper helpful. I recommend Derek’s office for your insurance needs."
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Bethany Hill

May 15, 2023

5  out of  5 rating by Bethany Hill
"I got my renters insurance through Derek’s office. A lady named Melissa helped me and she was quick and got my policy in place within 10 mins. I highly recommend doing business with this office."
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Melissa Miller

May 15, 2023

5  out of  5 rating by Melissa Miller
"Called in for an auto quote. Melissa was very responsive over the days regarding the quote. I was able to get it set up within that week."
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Love & Beauty Maui

May 15, 2023

5  out of  5 rating by Love & Beauty Maui
"Just recently moved to seattle from Maui and moved my insurance policies over to this office. They were quick and easy to work with. Melissa is the one that helped me. I give them 5 stars."
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Jill Uyeda

May 15, 2023

5  out of  5 rating by Jill Uyeda
"I had the wonderful opportunity to work with Melissa Woods. She’s approachable, professional, and really listens to my concerns. She ensures I get the answers to make the best choices for my needs. Thanks, Melissa!"
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Laura OG

May 13, 2023

5  out of  5 rating by Laura OG
"Melissa W is awesome to work with. She was very patience , respectful, and accessible when answering my numerous questions I had about polices."
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debi boyette

May 12, 2023

5  out of  5 rating by debi boyette
"Wanted to leave a nice review for Melissa Woods who was very professional, informative and all around super nice and pleasant to talk with. We need more people like her in customer service. Thanks for your help! I’m definitely recommending to all my friends and family!"
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Howard Uyeda

May 11, 2023

5  out of  5 rating by Howard Uyeda
"Awesome service! Melissa was very helpful in getting my auto insurance in place. I highly recommend doing business with her!"
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Holley Shona Paramush

May 5, 2023

5  out of  5 rating by Holley Shona Paramush
"Melissa Woods was great to work with! Knowledgeable, kind and professional. She answered my questions and made us feel very comfortable."
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Tatyanna Neumann

May 5, 2023

5  out of  5 rating by Tatyanna Neumann
"Got auto insurance on my car (best freaking insurance). The woman who helped me, Melissa was an absolute angel, answered all my questions and helped me get all set up and was just so sweet and polite. I highly recommend this insurance"
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Tiare So

May 5, 2023

5  out of  5 rating by Tiare So
"Melissa was very knowledgeable and patient and answered all of my questions regarding renters and life insurance- making sure I understood all of my options and what would be best for my needs. I highly recommend Derek Chambers and his team to everyone I talk to."
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May 5, 2023

5  out of  5 rating by Ro-Burg
"We're pleased with the service & coverage State Farm has provided us since we switched from USAA. Melissa Woods is our rep and couldn't be happier with her attention to detail when discussing our insurance needs. I highly recommend giving Melissa a call to see how competitive their rates are compared to what you're paying now."
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juan sadder

May 5, 2023

5  out of  5 rating by juan sadder
"Melissa Woods is such a good listener, gets it done, organized and knowledgeable. Give these folks a try, they will probably save you money too."
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Glenn Bates

May 5, 2023

5  out of  5 rating by Glenn Bates
"Melissa get me, and understands the details."
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May 5, 2023

5  out of  5 rating by juliehunsucker
"We worked with the insurance representative Melissa Woods. She got back to us with our quotes quickly and was very thorough with her explanation of policies. Melissa was friendly, easy to talk to, and professional. I have recommended her services to others."
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Noel Ajeto

April 24, 2023

5  out of  5 rating by Noel Ajeto
"I was recently in a car accident which was no fun at all! My car was totaled, I had to get a rental car, make numerous phone calls & gather lots of information about my original car purchase. I want to give a shout out to my agent Derek Chambers. I contacted him & he went to bat for me to help me get more $$$ for my car & helped get my paperwork submitted more quickly, so I could start searching for a new car. Derek Chambers is with the West Seattle Brank of State Farm if you are looking for a great insurance agent!"
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Belltown Homeoffice

April 20, 2023

5  out of  5 rating by Belltown Homeoffice
"Need to mention Melissa who understands customer needs."